Answer every customer conversation in seconds. Even at 2am.
ConvoRev AI agents reply to comments, DMs and messages, read the photos customers send, and answer from your own business information — across Instagram, Messenger, WhatsApp, SMS and website chat.
Already a customer? Sign in to your workspace
Illustrative example, not live customer data or a promised result.
Meet customers where they already message.
Instagram Messenger WhatsApp SMS Website chatYou are not short on interest. You are short on replies.
You already pay for the traffic, the ads and the content. The money leaves somewhere quieter — in the gap between a customer's first message and a useful answer.
The question waits
It arrives at 9pm, during a job, or in a DM nobody is watching. By morning someone faster has already replied.
Your agent answers while interest is fresh. Explore lead response →The lead is stored, not advanced
A name and an email land in the CRM with no idea what the person wants, how soon, or whether it is worth a callback.
Your agent asks inside the conversation. Explore qualification →The same five questions, all day
Pricing, availability, service area, what you do and do not cover — answered by hand, repeatedly.
Your agent handles the repeats. Explore conversation agents →Four conversations. Four useful outcomes.
Pick the journey closest to your business. Then talk to the live agent in the corner of this page — it is a real ConvoRev agent configured on ConvoRev's own information.
Facebook & Instagram comment-to-DM
For businesses whose content earns attention that currently dies in the comment thread.
- Configured trigger sends a private reply
- Qualifies without leaving the DM
- Gives your team a clear starting point
The official Meta connection supports Instagram and Messenger. Instagram business or creator accounts must be linked to a Facebook Page. Instagram DMs and Story replies are supported too. Platform messaging rules apply.
Appointment request
For businesses where a held slot is the whole game and the fastest useful reply usually wins the job.
- Checks what the customer actually needs first
- Offers real times through a connected calendar
- Captures timing and urgency for your team
Service inquiry
For trades and services where every quote starts with the same handful of questions and a photo.
- Collects scope, photos and measurements up front
- Separates real jobs from casual browsing
- Hands your estimator a complete request
Product question
For stores losing carts to a sizing, fit or compatibility question the product page never answered.
- Answers the specific question blocking the sale
- Explains options from information you approved
- Captures the lead when they are not ready yet
Illustrative examples, not live customer data or promised results. Features require configuration. Channel permissions and messaging rules apply.
Not just a reply. A conversation your team can pick up.
Your agent asks the questions you would ask, collects the details and files, and passes along a clear summary, so nobody starts from a blank page.
- Need, timing and fit collected inside the conversation
- Photos, voice notes and documents the agent can understand
- Handoff rules you set for when a person steps in
- Your team can take over any conversation, anytime
Illustrative handoff summary, not a live customer record.
Evaluating this for a larger team or brand?
Tell us about your channels and conversation volume and we will scope a walkthrough around your use case.
Start with one agent. Improve one customer journey.
Choose a clear first use case — service inquiries, product questions, appointment requests or social engagement — and build from there.
Create your agent
Add your business information, then set its instructions, qualifying questions, tone and boundaries.
Connect your channels
Connect a supported messaging account or install website chat. Add a booking system where you need one.
Test before launch
Try the common questions and the difficult ones. Check what it says when it should not answer at all.
Review and refine
Read real conversations, close knowledge gaps and keep pricing, hours and offers current.
Your agent is built on four things you control: your knowledge (products, services, offers, FAQs, approved policies), your instructions (tone, qualifying questions, boundaries, next steps), your connections (channels, website chat, booking systems) and your handoff rules (when to involve a person and what context to collect). AI can make mistakes — accurate information, clear instructions and a human escalation path remain important.
Help the conversation reach the calendar.
Connect a supported appointment or restaurant-booking system so your agent can help customers schedule.
Two-way sync for appointments booked by your AI agent.
Check availability and book appointments into your Trafft calendar.
Connect your restaurant's system to let your agent reserve tables.
Help guests make reservations through your connected account.
Connections require setup and access to the relevant service. Other systems may require custom functions or webhooks, and compatibility must be checked.
View messaging channels, connection methods and beta options
Instagram & Messenger: official Meta connection through Facebook. Includes supported DMs, configured comment-to-DM and Instagram Story replies.
WhatsApp: WhatsApp Business API, or the separate WhatsApp Web phone-pairing option. Requirements, limits and charges differ between them.
SMS: connect a Twilio account and number. Registration, number and delivery charges may apply.
Website chat: embed an AI chat widget on your website.
Additional options: LINE, Viber, and LinkedIn conversations through the separate LinkedIn outreach agent.
Beta: Telegram, email, Android SMS Gateway, iMessage and Skool. Instagram Personal is in private beta. Contact our team to check availability and activation requirements. Beta channels may have limitations or occasional issues, and Skool uses an unofficial connection that may restrict connected accounts — review the risks before connecting.
Custom-channel webhooks support suitable technical implementations. Plan access and requirements vary.
ConvoRev is not for everyone. Here is the line.
We would rather you decide against it in thirty seconds than churn in thirty days.
A strong fit if you have
- Inquiries already arriving — traffic, ads, DMs, post comments, a contact list
- A clear next step: a booking, an estimate, an application, a sale
- Questions that repeat, with real answers you can approve
- A cost when a customer waits or goes unanswered
- Someone who can sign off on what the agent is allowed to say
A poor fit if you want
- Something to create demand where there is no traffic yet
- A guarantee of leads, bookings or revenue
- Full automation with no person ever stepping in
- An agent giving medical, legal or other licensed advice
- To configure it once and never maintain the information
Public pricing. No call required.
Pick the capacity that matches your current conversation volume and create your account at checkout. Upgrade or buy more credits whenever usage grows.
For a business getting started with its first AI agent.
- Up to 3 connected channels
- AI appointment booking and contact tagging
- Image and voice-note understanding
- Unlimited contacts and campaigns
- One team seat
For more conversations, connected workflows and collaboration.
- Unlimited supported channels
- Inbound, outbound messaging and automatic follow-up
- API, webhooks and custom functions
- Image, voice-note, video and document understanding
- Five team seats
For higher usage and a team that needs more room to work.
- Everything in Pro
- Unlimited supported channels
- Unlimited team seats
- Advanced integrations and workflows
- Optional Anthropic Bring Your Own Key billing
Understand your usage before you buy
Plans include monthly credits, and AI replies and other actions consume them. A Max action uses 0.25 credits — about $0.0625 USD at the additional-credit rate. One credit is not one message or one conversation: replies, tool use, tagging, checks and summaries can each consume credits, and rates vary by model and feature.
Platform subscriptions are self-service; implementation and management are separate. Unlimited contacts, campaigns or supported channels do not mean unlimited AI usage or messaging. Outbound messaging and follow-up require appropriate permissions and compliance with channel rules. Connection, phone-number, delivery and other third-party charges may apply separately. Confirm current plan inclusions and terms at checkout.
Prefer expert help with your setup?
We can scope implementation, channel connections, custom workflows and ongoing management around your business.
Clear answers. A confident start.
What the platform does, what you configure, and where your team fits in.
What is ConvoRev?
An AI conversation platform for businesses and agencies. You create agents that use your business information to answer inquiries, qualify leads and help customers book, buy or reach your team — across the channels they already message you on.
How fast can an agent actually go live?
Create your account, add your business information, review what the agent knows, then connect a channel and test it. Straightforward setups can be answering real messages the same day. Deeper integrations and managed implementations are scoped separately.
Do I have to replace my website or CRM?
No migration is required to begin. Install website chat or connect a supported messaging channel and keep everything else as it is. Data exchange with other systems may require an available integration, webhook or custom function.
Will it make something up about my business?
It answers from the information you provide and approve, and you set boundaries for what it should not attempt. AI can still make mistakes, which is why testing uncertain questions, keeping your information current and configuring a human escalation path all matter.
What happens when a person needs to take over?
You configure handoff rules for the situations that need your team. Your agent collects the context first, so whoever picks it up is not starting from a blank page.
How do credits work, and what else might I pay for?
Plans include monthly credits that AI replies and other actions consume. Additional credits are $0.25 USD each; a Max action uses 0.25 credits, or about $0.0625. One credit is not one message — replies, tool use, tagging, checks and summaries can each be charged, and rates vary by model and feature. Your workspace usage history shows the actions charged.
Connection, phone-number, WhatsApp, SMS and email-delivery charges from third-party providers may apply separately.
Do I need my own AI provider account?
No. Built-in AI uses workspace credits, with no separate provider account or API key required. Max is our recommended, cost-effective quality option. Eligible plans also offer Anthropic Bring Your Own Key for customers who prefer direct Anthropic billing on the Pro AI quality tier — Max and Mini continue using credits even when a key is connected. (That Pro AI quality setting is separate from the ConvoRev Pro subscription.)
Are setup and management included?
The plans shown are self-service subscriptions that you configure and maintain. Implementation and ongoing management are available as separately scoped services — tell us about your business.
We barely get any inquiries. Will this fix that?
No, and we would rather say so now. A conversation agent converts attention you already have into answers and next steps. If the top of the pipeline is empty, fix traffic first. Lead Finder and LinkedIn Outreach are separate prospecting tools.
Does it guarantee leads, bookings or sales?
No. Outcomes depend on your traffic, your offer, your setup and your follow-through. The agent helps you respond to and progress customer interest — it does not create demand.
I already have an account. Where do I sign in?
Sign in at app.convorev.com. Setup guides, channel connection steps and billing articles are in the help center.
Be there for the question. Be ready for the opportunity.
Give interested customers an easier way to get answers, explain what they need and take the next step — starting with the very next message that lands.
Questions first? Ask the agent in the corner of this page, or email hello@convorev.com